Thema "Re: New Customer, No Internet" in Störungen im Kabel-Netz

New Customer, No Internet

Juan18 — Tue, 29 Mar 2022 08:57:06 GMT

Hello,

My apartment building just went through a change in service and now I am a new Vodafone customer. I've gone through the installation and troubleshooting steps and keep getting the blinking red light for the internet. I've called the hotline and was redirected here since my German is not great. Any advice? Please help.
Best,

Juan

Re: New Customer, No Internet

pRo-Marco — Wed, 30 Mar 2022 12:32:49 GMT

Hi Juan,

let's check, what's wrong with your connection. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco