Thema "Re: My cable internet stopped working." in Störungen im Kabel-Netz

My cable internet stopped working.

grathweg — Fri, 25 Mar 2022 11:02:44 GMT

My cable router stopped working. The lights all turn on but I get no internet service. I've tried unplugging and even factory reset. Nothing is working. It started two days ago and now doesn't work at all even though all the lights that are supposed to be on are on. I've tried the troubleshooter and followed all the instructions but none worked. I'm waiting on a call from a technician but so far no luck

Re: My cable internet stopped working.

Stephan — Sat, 26 Mar 2022 19:05:56 GMT

Helle grathweg,

welcome here in our Community.

Have you already reported this problem to the fault hotline? If not, please do so and have a ticket created for you.

Alternatively, you can also use our network assistant. With it, you can narrow down the problem and maybe even solve it yourself.

Regards

Stephan