Thema "Re: Cable Internet speed too slow" in Störungen im Kabel-Netz

Cable Internet speed too slow

AnikDutta — Mon, 28 Feb 2022 16:06:22 GMT

Hello,

My Vodafone cable internet contract is for 1000 mbit/s. But for the last two days, the download speed is around 2 mbit/s and even lower in some periods.

Can you please tell me how to increase the speed of downloading? I have tried unplugging the internet cable, the power cable but nothing has improved.

I live in Kiel, 24143.

Thank you.

Re: Cable Internet speed too slow

Tobias — Tue, 01 Mar 2022 09:29:44 GMT

Hi @AnikDutta,

welcome to our community, we can take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

Re: Cable Internet speed too slow

AnikDutta — Tue, 01 Mar 2022 12:41:05 GMT

Hi @Tobias I have sent you a private message. Please check. Thank you.

Re: Cable Internet speed too slow

Tobias — Wed, 02 Mar 2022 08:36:47 GMT

Hi @AnikDutta,

well, the line looks clear for now, how do you measure it? Wifi? Lan? 🙂

Regards

Tobias

Re: Cable Internet speed too slow

AnikDutta — Wed, 02 Mar 2022 09:57:32 GMT

Hi @Tobias I measured it by Wifi. I did not use the Wlan because it keeps getting disconnected.

Re: Cable Internet speed too slow

Claudia — Thu, 03 Mar 2022 11:33:18 GMT

Hello AnikDutta,

WLAN includes the term WiFi and means the wireless connection, so you do have disconnects via ethernet connection? Please use the TCP optimizer and check the hints in the thread Fit für Gigabit.

Kind regards,

Claudia