I have no connection for a week

Sevinc11 — Mon, 07 Feb 2022 14:22:25 GMT

Hello,

Its been a week that I have lost my internet connection.

First I called vodafone kunden service and they told me they increrased the speed and fixed the internet problem. And the resposible person added that my internet connection will be fine in 2 days,

Its been 4 days and I have still no internet connection.

This time my flatmate called costumer service and kunden costumer service told him that there is a problem with the cables and they cannot tell when the internet connection will be provided again.

Its been a week, we have no internet connection and continue paying per month for no connection.

I dont know if someone can help me, what is this ?? is this service ??

Re: I have no connection for a week

Jana478 — Wed, 09 Feb 2022 08:44:09 GMT

Hello Sevinc11,

We will of course help you and check why it is taking so long, please write in which postcode area you live?

Greetings Jana

Thema "Re: I have no connection for a week" in Störungen im Kabel-Netz

I have no connection for a week

Re: I have no connection for a week