Thema "Betreff: Cable internet stopped working" in Störungen im Kabel-Netz

Cable internet stopped working

Sufan — Mon, 20 Dec 2021 20:24:12 GMT

My zip code is 71032 boblingen and my cable stopped working today around 1400 in the afternoon. I tried to troubleshoot the device but it's useless. The website says my area is fine but it's not!! I need help fixing my internet. I don't speak German and customer service they're all in German!

Betreff: Cable internet stopped working

akoch — Tue, 21 Dec 2021 08:21:13 GMT

@Sufan

Switched to cable section.

Re: Cable internet stopped working

MariaK — Sat, 25 Dec 2021 14:12:05 GMT

Hello Sufan,

can you please give us some more information about your connection and configuration? Here you will find a few points that we need from you: Link

Thank you very much and greetings,

Maria

Re: Cable internet stopped working

Sufan — Tue, 28 Dec 2021 21:42:59 GMT

Problem is solved by receiving a new router from Vodafone. Apparently the old Souter stopped working and the issue was with it. I shipped back the old router and now everything is working just fine. Thanks!

Re: Cable internet stopped working

Chr1ssy — Sun, 02 Jan 2022 13:04:47 GMT

Hi Sufan,

i wish you a heappy new year. 🥳

This are great news! So i would like to close this thread.

If there is a new problem in the future, please open another one.

Kind regards

Chr1ssy