Problem with internet signal

douglasf — Mon, 29 Nov 2021 15:44:27 GMT

Hello,

I've received the VodafoneStation on the 23.11.2021 and set it up on the next day.

Since them, my internet hasn't worked due to some signal problem arriving at my address. It works for a few minutes and it drops.

A third party technician from IMT sent by Vodafone has visited me on the 26th and he couldn't access the location on my building he needed to.

Because of that, we have scheduled for the next possible date (29.11.2021).

Still no sign of the guy and will be 01 week soon without internet connection.

Then I will have just a few days to test the speed and stability before ending my 14 days trial-period.

I would like to get this sorted this out soon, please.

Thanks,

Regards.

Re: Problem with internet signal

ERFD — Thu, 02 Dec 2021 10:28:58 GMT

Hello douglasf,

welcome to the community 🙂

We will be happy to take a look at your colleague's contract. Please send us the customer number, name incl. address and date of birth of the contract holder via private message.

Write here briefly when the data has been sent. Currently it takes a few days until we are back in the post 😞

Best regards Fred

Thema "Problem with internet signal" in Störungen im Kabel-Netz

Problem with internet signal

Re: Problem with internet signal