Thema "Re: unstable internet connection" in Störungen im Kabel-Netz

unstable internet connection

NikolaD — Tue, 09 Nov 2021 09:32:42 GMT

In which state do you live? 10317
Which contract do you have? CableMax 1000
Which modem / router do you use? CGA4223DE
What is the error ? internet connection drops, the lamps on the router turn of except for one (see picture), problem wont go away unles I manually restart the router
How is your terminal connected to the modem ? i had both wifi and etherenet connections
Which browser do you usually use? all of them
Which operating system do you have on your computer? (Linux, mac, android)
Start and period of the disturbance: every day at least once, today around 10
Upload a screenshot of the signal values . You can find this in the user interface of your cable router via 192.168.0.1 or via 192.168.178.1 on the Fritzbox. I tried to access it, but the router restarted itself, this happened several times
Which measures were Carried out by the fault hotline (available at 0800-5266625 for Vodafone Germany or cable 0221/46619100 for Vodafone West): none

Betreff: unstable internet connection

NikolaD — Tue, 09 Nov 2021 10:11:52 GMT

logs
user wifi:

2021-11-09T09:47:27 log.info   [88000301]: 14,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-61.
2021-11-09T09:47:27 log.info   [88000301]: 14,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T09:47:27 log.info   [88000301]: 14,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=330525047;Bytes Recieved=133871056.
2021-11-09T09:47:27 log.info   [88000301]: 14,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T09:47:27 log.warn   [88000101]: 14,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:27 log.warn   [88000101]: 14,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:27 log.warn   [88000101]: 14,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T09:47:27 log.info   [88000301]: 15,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =ac;RSSI =-60.
2021-11-09T09:47:27 log.info   [88000301]: 15,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T09:47:27 log.info   [88000301]: 15,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=246523;Bytes Recieved=146621.
2021-11-09T09:47:27 log.info   [88000301]: 15,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T09:47:27 log.warn   [88000101]: 15,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:27 log.warn   [88000101]: 15,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:27 log.warn   [88000101]: 15,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T09:47:27 log.info   [88000301]: 16,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-61.
2021-11-09T09:47:27 log.info   [88000301]: 16,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T09:47:27 log.info   [88000301]: 16,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=330628780;Bytes Recieved=133893884.
2021-11-09T09:47:27 log.info   [88000301]: 16,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T09:47:27 log.warn   [88000101]: 16,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:27 log.warn   [88000101]: 16,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 16,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 17,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =ac;RSSI =-60.
2021-11-09T09:47:28 log.info   [88000301]: 17,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T09:47:28 log.info   [88000301]: 17,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=246523;Bytes Recieved=146621.
2021-11-09T09:47:28 log.info   [88000301]: 17,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T09:47:28 log.warn   [88000101]: 17,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 17,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 17,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 18,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-61.
2021-11-09T09:47:28 log.info   [88000301]: 18,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T09:47:28 log.info   [88000301]: 18,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=330710104;Bytes Recieved=133926539.
2021-11-09T09:47:28 log.info   [88000301]: 18,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T09:47:28 log.warn   [88000101]: 18,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 18,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 18,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 19,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =ac;RSSI =-60.
2021-11-09T09:47:28 log.info   [88000301]: 19,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T09:47:28 log.info   [88000301]: 19,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=246523;Bytes Recieved=146621.
2021-11-09T09:47:28 log.info   [88000301]: 19,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T09:47:28 log.warn   [88000101]: 19,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 19,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 19,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 20,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-61.
2021-11-09T09:47:28 log.info   [88000301]: 20,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T09:47:28 log.info   [88000301]: 20,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=330814644;Bytes Recieved=133973400.
2021-11-09T09:47:28 log.info   [88000301]: 20,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T09:47:28 log.warn   [88000101]: 20,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 20,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 20,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 21,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =ac;RSSI =-60.
2021-11-09T09:47:28 log.info   [88000301]: 21,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T09:47:28 log.info   [88000301]: 21,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=246523;Bytes Recieved=146621.
2021-11-09T09:47:28 log.info   [88000301]: 21,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T09:47:28 log.warn   [88000101]: 21,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 21,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 21,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T09:47:28 log.info   [88000301]: 22,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-61.
2021-11-09T09:47:28 log.info   [88000301]: 22,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T09:47:28 log.info   [88000301]: 22,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=330909222;Bytes Recieved=134000856.
2021-11-09T09:47:28 log.info   [88000301]: 22,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T09:47:28 log.warn   [88000101]: 22,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T09:47:28 log.warn   [88000101]: 22,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T09:47:28 log.warn   [88000101]: 22,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T09:47:29 log.info   [88000301]: 5,2021-11-09T09:47:29 Configuration Changed. ACS Setting Channel = 1.
2021-11-09T09:47:29 log.info   [88000301]: 6,2021-11-09T09:47:29 Configuration Changed. ACS Setting Channel = 100.
2021-11-09T10:01:52 log.info   [88000301]: 7,2021-11-09T10:01:52 Configuration Changed. ACS Setting Channel = 1.
2021-11-09T10:01:52 log.info   [88000301]: 8,2021-11-09T10:01:52 Configuration Changed. ACS Setting Channel = 100.
2021-11-09T10:01:54 log.info   [88000301]: 9,2021-11-09T10:01:54 Configuration Changed. ACS Setting Channel = 1.
2021-11-09T10:01:54 log.info   [88000301]: 10,2021-11-09T10:01:54 Configuration Changed. ACS Setting Channel = 100.
2021-11-09T10:01:54 log.info   [88000301]: 23,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =ac;RSSI =-53.
2021-11-09T10:01:54 log.info   [88000301]: 23,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T10:01:54 log.info   [88000301]: 23,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=2533081;Bytes Recieved=548719.
2021-11-09T10:01:54 log.info   [88000301]: 23,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T10:01:54 log.warn   [88000101]: 23,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T10:01:54 log.warn   [88000101]: 23,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T10:01:54 log.warn   [88000101]: 23,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T10:01:54 log.info   [88000301]: 24,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-59.
2021-11-09T10:01:54 log.info   [88000301]: 24,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T10:01:54 log.info   [88000301]: 24,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=580601576;Bytes Recieved=238027821.
2021-11-09T10:01:54 log.info   [88000301]: 24,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T10:01:54 log.warn   [88000101]: 24,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T10:01:55 log.warn   [88000101]: 24,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T10:01:55 log.warn   [88000101]: 24,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T10:01:58 log.info   [88000301]: 25,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Supported 802.11 Standards =g;RSSI =0.
2021-11-09T10:01:58 log.info   [88000301]: 25,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Packets Sent=122;Packets Recieved=156.
2021-11-09T10:01:58 log.info   [88000301]: 25,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Bytes Sent=0;Bytes Recieved=0.
2021-11-09T10:01:58 log.info   [88000301]: 25,2021-11-09T09:27:31 Associated Device A4:4B:D5:00:00:00 Error Count=0;Tx Retry Count=44.
2021-11-09T10:01:58 log.warn   [88000101]: 25,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated to 2.4GHz.
2021-11-09T10:01:58 log.warn   [88000101]: 25,2021-11-09T09:27:31 Device Associated.WG-MAC=A4:4B:D5:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T10:01:58 log.warn   [88000101]: 25,2021-11-09T09:27:31 Device A4:4B:D5:00:00:00 Associated with Security WPA2
2021-11-09T10:01:58 log.info   [88000301]: 26,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Supported 802.11 Standards =n;RSSI =-59.
2021-11-09T10:01:58 log.info   [88000301]: 26,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Packets Sent=6416;Packets Recieved=2567.
2021-11-09T10:01:58 log.info   [88000301]: 26,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Bytes Sent=580673483;Bytes Recieved=238041436.
2021-11-09T10:01:58 log.info   [88000301]: 26,2021-11-09T09:27:31 Associated Device 8C:85:90:00:00:00 Error Count=861;Tx Retry Count=3651.
2021-11-09T10:01:58 log.warn   [88000101]: 26,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated to 2.4GHz.
2021-11-09T10:01:58 log.warn   [88000101]: 26,2021-11-09T09:27:31 Device Associated.WG-MAC=8C:85:90:00:00:00;SSID="aksolotl";On Channel=1.
2021-11-09T10:01:58 log.warn   [88000101]: 26,2021-11-09T09:27:31 Device 8C:85:90:00:00:00 Associated with Security WPA2
2021-11-09T10:01:58 log.warn   [88000102]: 1,2021-11-09T10:01:58 Device disconnected A4:4B:D5:00:00:00 REASON-CODE=8.
2021-11-09T10:02:02 log.info   [88000301]: 11,2021-11-09T10:02:02 Configuration Changed. ACS Setting Channel = 1.
2021-11-09T10:02:02 log.info   [88000301]: 12,2021-11-09T10:02:02 Configuration Changed. ACS Setting Channel = 100.

firewall:

2021-11-09T09:20:46 FwLog.notice  [00000000]: 1,2021-11-09T09:20:46 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:46 FwLog.notice  [00000000]: 1,2021-11-09T09:20:46 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:20:47 FwLog.notice  [00000000]: 1,2021-11-09T09:20:47 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:20:48 FwLog.crit  [00000000]: 1,2021-11-09T09:20:48 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:20:48 FwLog.crit  [00000000]: 1,2021-11-09T09:20:48 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:20:48 FwLog.notice  [00000000]: 1,2021-11-09T09:20:48 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:20:48 FwLog.notice  [00000000]: 1,2021-11-09T09:20:48 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:48 FwLog.notice  [00000000]: 1,2021-11-09T09:20:48 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:20:49 FwLog.notice  [00000000]: 1,2021-11-09T09:20:49 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:20:50 FwLog.crit  [00000000]: 1,2021-11-09T09:20:50 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:20:50 FwLog.crit  [00000000]: 1,2021-11-09T09:20:50 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:20:50 FwLog.notice  [00000000]: 1,2021-11-09T09:20:50 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:20:50 FwLog.notice  [00000000]: 1,2021-11-09T09:20:50 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:50 FwLog.notice  [00000000]: 1,2021-11-09T09:20:50 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:20:51 FwLog.notice  [00000000]: 1,2021-11-09T09:20:51 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:20:52 FwLog.crit  [00000000]: 1,2021-11-09T09:20:52 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:20:52 FwLog.crit  [00000000]: 1,2021-11-09T09:20:52 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:20:52 FwLog.notice  [00000000]: 1,2021-11-09T09:20:52 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:20:52 FwLog.notice  [00000000]: 1,2021-11-09T09:20:52 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:52 FwLog.notice  [00000000]: 1,2021-11-09T09:20:52 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:20:53 FwLog.notice  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:20:53 FwLog.crit  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:20:53 FwLog.crit  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:20:53 FwLog.notice  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:20:53 FwLog.notice  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:53 FwLog.notice  [00000000]: 1,2021-11-09T09:20:53 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:20:54 FwLog.notice  [00000000]: 1,2021-11-09T09:20:54 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:20:55 FwLog.crit  [00000000]: 1,2021-11-09T09:20:55 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:20:55 FwLog.crit  [00000000]: 1,2021-11-09T09:20:55 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:20:55 FwLog.notice  [00000000]: 1,2021-11-09T09:20:55 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:20:55 FwLog.notice  [00000000]: 1,2021-11-09T09:20:55 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:20:55 FwLog.notice  [00000000]: 1,2021-11-09T09:20:55 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:25:24 FwLog.notice  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:25:24 FwLog.crit  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:25:24 FwLog.crit  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:25:24 FwLog.notice  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:25:24 FwLog.notice  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:25:24 FwLog.notice  [00000000]: 1,2021-11-09T09:25:24 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:25:25 FwLog.notice  [00000000]: 1,2021-11-09T09:25:25 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:25:26 FwLog.crit  [00000000]: 1,2021-11-09T09:25:26 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:25:26 FwLog.crit  [00000000]: 1,2021-11-09T09:25:26 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:25:26 FwLog.notice  [00000000]: 1,2021-11-09T09:25:26 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:25:26 FwLog.notice  [00000000]: 1,2021-11-09T09:25:26 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:25:26 FwLog.notice  [00000000]: 1,2021-11-09T09:25:26 UTOPIA: IPv6 Blocked DROP
2021-11-09T09:27:34 FwLog.notice  [00000000]: 1,2021-11-09T09:27:34 UTOPIA: IPv4 Blocked DROP
2021-11-09T09:27:35 FwLog.crit  [00000000]: 1,2021-11-09T09:27:35 UTOPIA: FW.WANATTACK DROP
2021-11-09T09:27:35 FwLog.crit  [00000000]: 1,2021-11-09T09:27:35 UTOPIA: FW.LANATTACK DROP
2021-11-09T09:27:35 FwLog.notice  [00000000]: 1,2021-11-09T09:27:35 UTOPIA: FW.IPv6 INPUT drop
2021-11-09T09:27:35 FwLog.notice  [00000000]: 1,2021-11-09T09:27:35 UTOPIA: FW.IPv6 FORWARD drop
2021-11-09T09:27:35 FwLog.notice  [00000000]: 1,2021-11-09T09:27:35 UTOPIA: IPv6 Blocked DROP

@NikolaD schrieb:
In which state do you live? 10317
Which contract do you have? CableMax 1000
Which modem / router do you use? CGA4223DE
What is the error ? internet connection drops, the lamps on the router turn of except for one (see picture), problem wont go away unles I manually restart the router
How is your terminal connected to the modem ? i had both wifi and etherenet connections
Which browser do you usually use? all of them
Which operating system do you have on your computer? (Linux, mac, android)
Start and period of the disturbance: every day at least once, today around 10
Upload a screenshot of the signal values . You can find this in the user interface of your cable router via 192.168.0.1 or via 192.168.178.1 on the Fritzbox. I tried to access it, but the router restarted itself, this happened several times
Which measures were Carried out by the fault hotline (available at 0800-5266625 for Vodafone Germany or cable 0221/46619100 for Vodafone West): none

Re: unstable internet connection

Claudia — Fri, 12 Nov 2021 09:58:43 GMT

Hello NikolaD,

I would like to check your connection, please send me your customer number, name and birth date of the contract owner and the full address via PM. Send a time stamp of the last disconnect via ethernet in this thread afterwards.

Kind regards,

Claudia

Re: unstable internet connection

NikolaD — Fri, 12 Nov 2021 15:27:41 GMT

I don't know the last disconnection time but, I'm sure that one happened
9.11.2021, around 10:00, 10:20

Re: unstable internet connection

Claudia — Thu, 18 Nov 2021 14:05:12 GMT

Hello NikolaD,

I see your modem had a reboot on Monday around 6 in the morning. Since then it was online, does that fit with your observations?

Kind regards,

Claudia

Re: unstable internet connection

NikolaD — Mon, 22 Nov 2021 13:55:16 GMT

yes, that is about right

Re: unstable internet connection

Martin59 — Thu, 25 Nov 2021 06:13:27 GMT

Hello NikolaD,

what kind of speeds do you reach in down- and upload?

Best regards, Martin

Re: unstable internet connection

NikolaD — Sat, 27 Nov 2021 15:35:28 GMT

the results of the speed tests are attached

Re: unstable internet connection

NikolaD — Sat, 27 Nov 2021 15:38:31 GMT

It happened again today at about 16:20.
At this point I'm very disapointed, this should be one of vodafones premium services, and it sure does not feel like it.
In addition to the previous problem it seems like the devices have unstable wifi connection, so it is not uncommon that device disconnect from the home wifi.

Can somebody please take a look at this?

Re: unstable internet connection

Wallace — Wed, 01 Dec 2021 10:51:31 GMT

Hi Nikola,

I have installed a new firmware on your router. Does it run more stable with it?

Regards

Wallace

Re: unstable internet connection

NikolaD — Wed, 01 Dec 2021 11:16:22 GMT

Thanks for doing that, but for the future reference, I would really appriciate if that can be done outside of the working hours (8:30 - 17:30).
I will let you know if stability improves