Thema "Re: Vodafone cable station rebooting" in Störungen im Kabel-Netz

Vodafone cable station rebooting

amadsen — Fri, 01 Oct 2021 09:22:49 GMT

Hello, I also have a problem of the Vodafone cable station rebooting/losing connection several times per day here in Hamburg. It seems to be related to the UTOPIA problem as the event log is full of WANATTACK and LANATTACK error messages when problems occur

10/01/2021 08:39:08 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:39:08 UTOPIA: FW.WANATTACK DROP Firewall

10/01/2021 08:38:51 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:38:51 UTOPIA: FW.WANATTACK DROP Firewall

10/01/2021 08:38:20 UTOPIA: FW.LANATTACK DROP Firewall

10/01/2021 08:38:20 UTOPIA: FW.WANATTACK DROP Firewall

I have searched the forum and applied the suggested fixes but nothing seems to work. Please, can anyone help? Best regards amadsen

System info

Serial Number

***

Firmware version

2.0.17-IMS-KDG

Hardware Type & Version

1.0.0

Community team: Removed serial number

Re: Vodafone cable station rebooting

Tobias — Mon, 04 Oct 2021 18:01:57 GMT

Hey @amadsen,

can gladly take a look at the connection. Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

Re: Vodafone cable station rebooting

amadsen — Mon, 11 Oct 2021 18:15:00 GMT

Thanks Tobias, I've sent you a PM

Re: Vodafone cable station rebooting

Moni_GK — Thu, 14 Oct 2021 09:05:51 GMT

Hello amadsen,

there are errors on the way back. I have set a ticket for you. You will be informed when the error is fixed.

Greetings Moni