Please disable firewall permanently on Docsis 3.1 router

Purplehaze1205 — Fri, 10 Sep 2021 15:27:44 GMT

In welchem Bundesland wohnst Du? Sende bitte auch die Postleitzahl
Bavaria 63814
Welches Produkt hast Du? (z.B. Internet + Telefon 100) Kabel 250
Welches Modem/ Router nutzt Du? (z.B. Hitron): Brand new Docsis 3.1 router
Welcher Fehler tritt auf? (kein Freiton, Ausfall; Gesprächsabbruch; Nebengeräusche etc.)
Really improper behavior of internet that I did not have with your old router: VPN issues, video games on my PS5 have huge packet loss or improper behavior. Disabling Firewall resolves the problem.
Beginn und Zeitraum der Störung (z.B: seit Anfang April; nur am Abend) Since you gave me new router

Re: Please disable firewall permanently on Docsis 3.1 router

ERFD — Thu, 16 Sep 2021 12:24:12 GMT

Hello Purplehaze9145,

we have tried an update on the modem over the department. The update takes about 10 minutes. Please try a factory reset afterwards. Then please test again with and without firewall.

Best regards Fred

Thema "Please disable firewall permanently on Docsis 3.1 router" in Störungen im Kabel-Netz

Please disable firewall permanently on Docsis 3.1 router

Re: Please disable firewall permanently on Docsis 3.1 router