Thema "Re: Changing the route to a host" in Störungen im Kabel-Netz

Changing the route to a host

ValeriiVasin — Thu, 29 Jul 2021 12:05:09 GMT

Hey folks,

Recently Vodafone network became less a problem than the traffic exchange hosts on the route.

Here is the PingPlotter dump of the traffic routes and pings: https://share.pingplotter.com/2V7ovpesuvn

There you can see that the pe06.Moscow.gldn.net host become gray for the period of time and underlying host of it switched from 79.104.235.82 (was tracked before) to the new one 79.104.235.86.

That happens at least couple of times per day. During that event one of their hosts become unavailable and (probably) goes down or being reloaded. And that is the usual source of troubles on the way to the target destination...

The network *.gldn.net is misbehaving too often and creates a lot of problems for me. I will post quite some links to dumps down below that demonstrates the awful experience of such a high level traffic exchange provider...

Could you please ban those network for me that my route would not go through that Golden Telecom and would be routed through more reliable networks?

Links to PingPlotter errors on that host(s) (frankfurt + moscow):

https://share.pingplotter.com/RG59nxonqAV

https://share.pingplotter.com/Zx5xgU52DSk

https://share.pingplotter.com/6PP3tXTWZ9u

Please note, its at least some of the failures that happens almost every day couple of times per day, which drasticly degrades the Internet experience for me.

And the last one for the last 48 hours (for high level overview):

https://share.pingplotter.com/cGS7a8dL5rw

Where you can see - almost all of the troubles that happens on the way to the host - it is either coming from:

a) Vodafone (starting from the second hop) - and that problem we already discussing in other thread - long running discussion on upstream/downstream failures inside of Vodafone network.

b) The traffic exchange hosts handled by Golden Telecom (*.gldn.net)

Could you please change the route to the host 109.105.133.32 in a way that it would not go through the Golden Telecom? Such high level hop should not be that unreliable.

Thanks!

Betreff: Changing the route to a host

ValeriiVasin — Thu, 29 Jul 2021 15:26:03 GMT

Yet another failure at 17:07 29th July: https://share.pingplotter.com/dDoWdbbK8zW

Its impossible to use 😞

Re: Changing the route to a host

Claudia — Thu, 29 Jul 2021 18:27:14 GMT

Hello ValeriiVasin,

we already have your data from an earlier thread. We cannot change the routing, especially as the hop in question doesn't belong to our net. I made a task for the Third Level to check this.

Kind regards

Claudia

Re: Changing the route to a host

ValeriiVasin — Thu, 29 Jul 2021 18:59:19 GMT

Hey @Claudia

I created different thread because it does not belong to Vodafone problems actually.

The problem does belong to other provider, which is unstable. But I think its being used by Vodafone as an exchange parther or so.

For example, Deutsche Telekom traffic does not go through that network and my friends that are using it do not have any problems...

Game provider support told me to talk to Internet provider, because you are the ones who controls how the traffic goes and could influence that (or can force Golden Telekom partner to fix their issues).

Re: Changing the route to a host

Claudia — Fri, 30 Jul 2021 12:27:59 GMT

Hello ValeriiVasin,

let's wait what the colleagues can do with the task ***160/21.

Kind regards,

Claudia

Re: Changing the route to a host

ValeriiVasin — Wed, 04 Aug 2021 19:32:44 GMT

Hey @Claudia

The issue was marked as resolved by Vodafone. I am not sure what changed - but some routing change got applied. It still goes via gldn.net, but route changed Slightly... Will monitor the quality next days.

Almost the same time when issue was resolved - I received buhch of emails from Vodafone (ofc. in German) saying that I have ordered something (IPv4 etc). But I have not ordered anything. Is that related or its a separate topic?

Re: Changing the route to a host

Claudia — Thu, 05 Aug 2021 10:12:03 GMT

Hello ValeriiVasin,

yes, the colleague activated it as a part of his investigations. He also stated that we cannot reroute the traffic, that the routes are dynamic and that ICMP isn't prioritised.

Kind regards,

Claudia

Re: Changing the route to a host

ValeriiVasin — Sat, 07 Aug 2021 13:14:26 GMT

Hello @Claudia

If re-route is not possible, what is possible then? Golden Telekom is not stable at all.

Here is from today... and that happens more, than I am posting here.. I post only when level of annoyance goes super high. Like today... I've been disconnected already 3 or 4 times. And each disconnect costs me 30 minutes of my TIME.

https://share.pingplotter.com/475Jc7HDV2U

It fails few times a day everyday for me..

Those 2 hosts are annoying:

- mx01.Frankfurt.gldn.net

- pe06.Moscow.gldn.net (79.104.235.86 always swaps with 79.104.235.82 and back)

When gldn.net hosts were completely down - traffic was routed via the okey-ish provider (retn.net). Why is that not possible to make constantly? BTW, that is the default route in Telekom... So I imagine Vodafone is buying cheapest traffic possible...

I am tired suffering from unstable internet connection from Vodafone and Golden Telekom...

Re: Changing the route to a host

Martin59 — Mon, 09 Aug 2021 15:39:52 GMT

Hello ValeriiVasin,

as communicated, the routes are dynamic and cannot be rerouted.

Best regards, Martin

Re: Changing the route to a host

ValeriiVasin — Mon, 09 Aug 2021 20:07:24 GMT

@Martin59 as communicated before - the traffic exchange provider that Vodafone is using (Golden Telekom) - cheap and not reliable. I always have trouble with it.

Are you saying that you can not influence unreliable providers? If so - can it be a reason to unsubscribe from Vodafone services earlier? I am already tired from complaining about the connection that drops few times a day....

Re: Changing the route to a host

ValeriiVasin — Tue, 10 Aug 2021 16:46:25 GMT

Whatever change was made - it made it worser.

Now it disconnects everyday few times a day.

You can check it here: https://share.pingplotter.com/VHPPCRG14rG - 4 times in 48 hours - complete shutdown of the Internet. And disconnects happening every few hours... How you even call it a "Service"....

Please remove whatever config change that was made for IPv4 and I was not asking for. It makes it worser.

The expert technicians seem not to have an expertise in fixing the problem....

Pings seem to calm down... but the disconnects increased drastically.

Re: Changing the route to a host

ValeriiVasin — Wed, 11 Aug 2021 05:24:29 GMT

Asked about random disconnects game provider.

Please figure not random one for now. Why the Internet completely shuts down and modem restarts few times a day (as you can see - red lines across the while route for short period of time).

Re: Changing the route to a host

Tobias — Wed, 11 Aug 2021 13:18:21 GMT

Hey,

well, we bascily didnt swap anything / or change on your connection. Sorry for that, we cant swap anything like routes 😕

Regards

Tobias

Re: Changing the route to a host

ValeriiVasin — Wed, 11 Aug 2021 16:07:10 GMT

Hey @Tobias

Why then it was mentioned to me something about the IPv4? Also I have received email from Vodafone that saying that something related to IPv4 was applied?

Re: Changing the route to a host

ValeriiVasin — Thu, 12 Aug 2021 04:08:31 GMT

@Tobias @Martin59 @Claudia

Please turn that IPv4 out! It is impossible to live with!

I am checking logs for last 48 hours. Internet was down every few hours:

12.08 03:22

11.08 21:23

11.08 15:15

10.08 20:15

10.08 18.22

10.08 10:16

And that is only cases when it really was dropping the connection (even I may have missed some cases). I am not counting endless times when everything was going down because of high timeouts on the route....

Here are the logs: https://share.pingplotter.com/SPW44KrxAqm

Please remove the change!!!!

P.S. please stop saying that nothing was changed and nothing was done. Here is the screen from the PDF Vodafone have sent me on 4th of August: https://prntscr.com/1n7c981

Re: Changing the route to a host

Jens — Thu, 12 Aug 2021 20:10:54 GMT

Hello ValeriiVasin,

the pingplotter looks good. No lost at all and only outside our network there is an increase.

And the signal at the cable-Router is also ok.

Regards

Jens

Re: Changing the route to a host

ValeriiVasin — Fri, 13 Aug 2021 07:22:15 GMT

What do you mean by "looks good"? I just pointed out more then 6 outages when router lost connection with the Internet fully.

In my case that is drastically decreases the quality, since each connection lost like that worth me 20+ minutes of time spent to put everything like it was before.

So - it is not good! and it is not like it should be. You can not reload Internet every hour and say - but actually every hour 59 minutes Internet is okey.

Re: Changing the route to a host

Claudia — Sat, 14 Aug 2021 08:32:30 GMT

Hello ValeriiVasin,

as Jens wrote, there is no packetloss on the route and the ping is still good. You already have another thread with bad connection and pings. Two for the same topic lead to twice as much effort, so I will close this one here.

Regards,

Claudia