Thema "Vodafone Station Internet light flashing red" in Störungen im Kabel-Netz

Vodafone Station Internet light flashing red

Kelani — Thu, 01 Jul 2021 09:33:34 GMT

Hi there,

I'm a new customer who recently registered for the Red Internet & Phone 100 Cable service. I received the WiFi router this week, but after trying to set up, the Internet light on the router keeps flashing red. I tried all troubleshooting options via the assistant, but nothing has worked so far.

Can you please help me resolve the issue?

Thanks a lot.

Best,

Kelani

Re: Vodafone Station Internet light flashing red

Claudia — Thu, 01 Jul 2021 16:10:22 GMT

Hello Kelani,

if you have a contract with Vodafone Kabel Deutschland I can have a look at that. Please send me the following details in a private message:

- customer number

- full address

- name and birth date of the contract owner

- MAC address of the router

- a telephone number

Reply here in this thread after you sent the PM.

Kind regards

Claudia

Re: Vodafone Station Internet light flashing red

Kelani — Mon, 05 Jul 2021 12:47:53 GMT

Hello Claudia,

Thanks for the response. I have just sent you a PM with the details.

Best,

Kelani

Re: Vodafone Station Internet light flashing red

pRo-Marco — Tue, 06 Jul 2021 07:03:06 GMT

Hi Kelani,

the technician will call you to arrange an appointment. He will install the connection at your place.

Kind regards

Marco