https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2635018#M396885 <P>I would really appreciate some response from Vodafone. I am paying a higher fee for a degraded service.&nbsp;</P> Wed, 19 May 2021 13:18:20 GMT sdpngd 2021-05-19T13:18:20Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2633599#M396432 <P>I am a former Unitymedia customer from&nbsp;Baden-Württemberg and I had the Unitymedia Connect Box hardware with my contract that performed well without any issues. A few months back, I upgraded my contract to Vodafone Red Internet &amp; Phone 1000 Cable and got a new hardware in the form of a Vodafone Station inkl. WLAN.&nbsp;</P><P>Since installing this new&nbsp;Vodafone Station inkl. WLAN, I am having degraded internet service - especially the download speeds. I only get around 30% to 35% of the peak download speed of 1000 Mbps in the same room where I have installed the&nbsp;Vodafone Station inkl. WLAN and only 4% to 5% of the peak download speed of 1000Mbps in other rooms of my apartment. I have attached images of a speed test run on Vodafone's speed test site from my computer in a room different from where the&nbsp;Vodafone Station inkl. WLAN is located. You can see the results for yourselves.<BR />I am receiving a degraded quality of service - mostly due to the hardware provided by Vodafone i.e.,&nbsp;Vodafone Station inkl. WLAN. Can you help resolve this issue and change the hardware to something that provides me with the contractual speed of internet?</P><P>Thank you.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Speedtest Overview.png" style="width: 999px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/96437iA6D01E1EEAB791A2/image-size/large?v=v2&amp;px=999" role="button" title="Speedtest Overview.png" alt="Speedtest Overview.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Speedtest details.png" style="width: 964px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/96438iFEF43602FA754FC8/image-size/large?v=v2&amp;px=999" role="button" title="Speedtest details.png" alt="Speedtest details.png" /></span></P> Mon, 17 May 2021 21:28:33 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2633599#M396432 sdpngd 2021-05-17T21:28:33Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2635018#M396885 <P>I would really appreciate some response from Vodafone. I am paying a higher fee for a degraded service.&nbsp;</P> Wed, 19 May 2021 13:18:20 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2635018#M396885 sdpngd 2021-05-19T13:18:20Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2638639#M397739 <DIV style="font-family:Vodafone;font-size:13.5pt;color:#000000;"><P>Hello <SPAN>sdpngd</SPAN>,</P><P>&nbsp;</P><P>can you please give us some more information about your connection and configuration? Here you will find a few points that we need from you: <A href="https://forum.vodafone.de/t5/Archiv-St%C3%B6rungsmeldungen/WICHTIG-gt-Wie-poste-ich-eine-St%C3%B6rung-Internet-Telefonie-und-TV/td-p/1296235" target="_blank">Link</A></P><P>&nbsp;</P><P>Thank you very much and greetings,</P><P>Maria</P></DIV> Tue, 25 May 2021 13:00:37 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Kabel-Netz/Poor-internet-speeds-Vodafone-Red-Internet-amp-Phone-1000-Cable/m-p/2638639#M397739 MariaK 2021-05-25T13:00:37Z