Thema "Re: Gigacube internet is not stable" in Störungen im Mobilfunk-Netz

Gigacube internet is not stable

Riaz — Fri, 20 Aug 2021 06:49:36 GMT

I am using Gigacube Internet and in the last few days internet is keep disconnecting and internet is not working and also i can see red light is blinking in the device.

I dont know how to contact the customer service for Gigacube,

I am living in Mannheim 68309

Please help me on this

Re: Gigacube internet is not stable

HeikeF — Fri, 20 Aug 2021 12:55:44 GMT

Hi Riaz,

is it better now? If not what happens after a new start?

Please write down the street, so we can have a look if there´s an technical incident.

Thx a lot and bete regards

Heike

Re: Gigacube internet is not stable

Riaz — Sat, 28 Aug 2021 08:19:29 GMT

Thank you for the reply,

I am living in Traminerweg 5, Mannheim. Last few days it works fine, can you please share me the customer care number for Gigacube, or what is the fasted way to solve the internet issues as i am doing Home office it affects the lot.

Re: Gigacube internet is not stable

HeikeF — Sat, 28 Aug 2021 14:13:16 GMT

Hi Riaz,

Wonderful that things are currently going well. 🙂

If you are affected by a general malfunction, please have a look here: vod.af/network-assistant.

Otherwise call us at 0800-172 12 12 from all German networks and let us connect you with the technical service.

Best regards

Heike