https://forum.vodafone.de/t5/St%C3%B6rungen-im-Mobilfunk-Netz/My-SIM-card-was-suddenly-terminated/m-p/2923696#M100221 <P>Just this week, my CallYa SIM card is not working properly to access the internet, make or receive calls. After my friend asked the customer service, the customer service said that the card has been discontinued and there is still an unused balance on this card, and he said that this balance cannot be transferred either.</P> <P>I would like to request Vodafone to provide a reasonable explanation for this incident and return my balance as well as the charges for the time period that affected the usage.</P> <P>&nbsp;</P> <P>Number: ***</P> <P>&nbsp;</P> <P><FONT color="#FF0000">Community Team: Removed phone number</FONT></P> Mon, 16 May 2022 18:56:20 GMT Haotian 2022-05-16T18:56:20Z