Book technician to fix fiber optic

Takshan — Tue, 14 Jan 2025 15:28:04 GMT

I am a new customer for Vodafone fiber optic connection. Today was the day for the activation of the connection.while trying to put the fiber optic cable to termination point (TP) socket , I unintentionally might had applied to much force and now it seems the socket fiber is not straight and now fitting the fiber cable connecting the FritzBox 5530. I went to local vodafone shop for help, but they said cannot help in this regard since connection was applied online. Since, I am new in Germany and cannot speak German it was difficult to call and explain Vodafone hotline for help. Is there a way to book appointment for technician to fix it.?

Re: Book technician to fix fiber optic

MariaK — Wed, 15 Jan 2025 09:27:44 GMT

Hello Takshan,

Our customer support team will be happy to help you.

Please contact us via our WhatsApp chat on 0172 1217212.

Best regards

Maria

Thema "Book technician to fix fiber optic" in Störungen im Glasfaser-Netz

Book technician to fix fiber optic

Re: Book technician to fix fiber optic