https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301803#M1222 <P>Hello Vodafone Customer support team, i urgently need solution for my &nbsp;WiFi / Internet problems with Vodafone router.<BR />Connection type: Vodafone CableMax 1000 
(Glasfaser Kabel Netz)</P><P>Issue: problem with Router&nbsp;tg3442de<BR />Problem type: Frequent internet and WiFi disconnections in a day. Started happening since last 6-7 days (before that it worked all fine last 2 years).<BR />- Sometimes WiFi disconnects but Internet (devices connected by cable to the router) works. But most of times both WiFi + Internet does not work. 
- We wait for minutes / hours. It does not come back.<BR />- Rebooting the router: partially solves the problem but only for some minutes or hours. It start happening again.<BR />- problem happen both during the day or night times<BR />- the problem has started affecting our office work from home / online meetings / the studies of kids at home / online classes<BR />- I have tried all possible options as mentioned by others on Vodafone forums. Connecting to Vodafone online customer support has not been of great help either: chatbot does not reach any conclusive end , and Vodafone support does not end up connecting our long lengthy calls to any technical support person.<BR />Only solution possible (in my opinion) : to send the latest version of router or another working router.<BR />I am so fed up with all of this that If the problem cannot be solved urgently I will have no option left to cancel all my Home internet + Mobile phone contracts with Vodafone and switch immediately to some other reliable service provider <span class="lia-unicode-emoji" title=":enttäuschtes_Gesicht:">😞</span><BR />please help!! It’s urgent!!<BR />Waiting for a quick reply from someone Vodafone customer support.</P> Sun, 23 Nov 2025 20:44:39 GMT NSoni 2025-11-23T20:44:39Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301803#M1222 <P>Hello Vodafone Customer support team, i urgently need solution for my &nbsp;WiFi / Internet problems with Vodafone router.<BR />Connection type: Vodafone CableMax 1000 
(Glasfaser Kabel Netz)</P><P>Issue: problem with Router&nbsp;tg3442de<BR />Problem type: Frequent internet and WiFi disconnections in a day. Started happening since last 6-7 days (before that it worked all fine last 2 years).<BR />- Sometimes WiFi disconnects but Internet (devices connected by cable to the router) works. But most of times both WiFi + Internet does not work. 
- We wait for minutes / hours. It does not come back.<BR />- Rebooting the router: partially solves the problem but only for some minutes or hours. It start happening again.<BR />- problem happen both during the day or night times<BR />- the problem has started affecting our office work from home / online meetings / the studies of kids at home / online classes<BR />- I have tried all possible options as mentioned by others on Vodafone forums. Connecting to Vodafone online customer support has not been of great help either: chatbot does not reach any conclusive end , and Vodafone support does not end up connecting our long lengthy calls to any technical support person.<BR />Only solution possible (in my opinion) : to send the latest version of router or another working router.<BR />I am so fed up with all of this that If the problem cannot be solved urgently I will have no option left to cancel all my Home internet + Mobile phone contracts with Vodafone and switch immediately to some other reliable service provider <span class="lia-unicode-emoji" title=":enttäuschtes_Gesicht:">😞</span><BR />please help!! It’s urgent!!<BR />Waiting for a quick reply from someone Vodafone customer support.</P> Sun, 23 Nov 2025 20:44:39 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301803#M1222 NSoni 2025-11-23T20:44:39Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301804#M1223 <P>dann wende dich an den Support&nbsp;</P><P>hier befindest du dich in einem reinen Kunden helfen Kunden Forum&nbsp;</P> Sun, 23 Nov 2025 20:52:49 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301804#M1223 RobertP 2025-11-23T20:52:49Z https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301826#M1224 <P>Und alle offiziellen Kontaktstellen findest du <A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_self">hier</A>!</P> Mon, 24 Nov 2025 06:04:37 GMT https://forum.vodafone.de/t5/St%C3%B6rungen-im-Glasfaser-Netz/frequent-LAN-and-WiFi-Network-issues-probably-with-Router/m-p/3301826#M1224 andreasabaad 2025-11-24T06:04:37Z