Thema "Internet DSL Interruption - can't contact support" in Störungen im DSL-Netz

Internet DSL Interruption - can't contact support

Ric_Zani — Wed, 21 Jan 2026 17:25:54 GMT

I just activated a new contract DSL with Vodafone for my Wi-Fi. I connected the router and it worked for 2 days but since then, every day there's some interruption of the internet connection where the WiFi is still available to connect, however there is no internet connection. I would like to talk with support, however I tried via the Whatsapp Chat, the Online Chat, and the Phone number but I cannot manage to connect with anyone speaking english so I haven't been able to receive any support. Is there someone in here that can help in english?

Betreff: Internet DSL Interruption - can't contact support

andreasabaad — Wed, 21 Jan 2026 18:48:15 GMT

Du befindest dich hier in einem reinen Kunden helfen Kunden Forum! Alle offiziellen Kontaktstellen findest du hier!

Betreff: Internet DSL Interruption - can't contact support

Ric_Zani — Fri, 06 Feb 2026 18:31:17 GMT

I am aware I am writing in the help customer forum. As explained in my post, I already tried to contact support directly via the different methods they've available. However, they did not manage to connect me with an english speaking staff member, hence I have not been able to solve my issue...