Thema "Fehler 691" in Störungen im DSL-Netz

Fehler 691

DAA — Mon, 12 Aug 2024 07:54:27 GMT

Hello community!

I recently moved and have been trying to connect to my internet since Saturday. I called the hotline several times, spent 8 hours (waited for 3.5 🙂 ), and still cannot find someone to support me on this matter. I cannot reset my Fritzbox7530AX since I cannot connect to the internet. I tried using cable and regular, yet neither worked. I always get the same error. Since I work from home, I need the Wi-Fi as soon as possible. Can you please help me with this matter?

Betreff: Fehler 691

RobertP — Mon, 12 Aug 2024 08:58:40 GMT

you need to activate DS Lite in Fritzbox settings or use the MIC for initial installation

Betreff: Fehler 691

DAA — Mon, 12 Aug 2024 10:16:11 GMT

how can I do that?

Betreff: Fehler 691

DAA — Tue, 13 Aug 2024 16:08:08 GMT

Hello Robert, I am waiting for your answer. It's been 10 days since I cannot use my internet and nobody from hotline opens the phone. Can you support me on this please? I have a MacBook, so I do not know the windows version that you shared

Betreff: Fehler 691

RobertP — Tue, 13 Aug 2024 16:15:55 GMT

first I am a customer like you

and what I shared are IPv6 settings in your Fritzbox

Betreff: Fehler 691

-neo — Tue, 13 Aug 2024 16:43:46 GMT

Warum gibts eigentlich zwei offene Topics ?

https://forum.vodafone.de/t5/DSL-Tarife-Rechnung/DSL-Benutzername-Passwort-falsch-Fehler-691/td-p/3188670

eines sollte doch ausreichen. ...

Fehler 691 .. falsche Zugangsdaten .. falscher Präfix bei manueller Config ..

bei MIC-Eingabte sollte das nicht passieren ..