Thema "DSL keeps restarting" in Störungen im DSL-Netz

DSL keeps restarting

mossaiby — Tue, 12 Mar 2024 19:20:52 GMT

Hi,

My DSL router keeps restarting from a few days ago. Sometimes it work for a few hours, sometimes a few minutes. The router had been replaced a few months ago by the technician. The Network Assistant does not seem to have an option to report this. What can I do?

TIA!

Re: DSL keeps restarting

MariaK — Wed, 13 Mar 2024 10:03:37 GMT

Hi, have a look at our fault finder 👉 vod.af/faultfinder It can give you more information about your connection. Or get in touch via our WhatsApp chat on 0172 1217212

Re: DSL keeps restarting

mossaiby — Wed, 13 Mar 2024 16:05:51 GMT

Thank you for your reply! The URL seems to redirect to https://www.vodafone.de, maybe I'm wrong...

I will try the WhatsApp chat right now!

Best regards

Re: DSL keeps restarting

mossaiby — Sun, 17 Mar 2024 12:05:26 GMT

Dear @MariaK, I sent a help request via the WhatsApp number you gave me, but got no reply after two days. Can you please let me know how can I get help with this problem? It is really annoying. Thank you!