Service unstable, connection completely unusable

Montanari — Sun, 22 Oct 2023 08:21:13 GMT

GigaZuhause 16 DSL
(EasyBox 805)

To begin with, it is impossible to have 2 TEAMs call simultaneously. It is also impossible to be on a TEAMs call while a 2nd device searches something on Google via Firefox or Chrome. The call will simply drop.
Now, the system has become even worse because every 2 pings at 56 ms, there 1 massive lag spike higher than 1000 ms (see the picture attached).
One may even wonder if Vodafone isn't causing these issues on purpose... The lag spikes are too regular and synchronized like a clock. it isn't a random effect at all...

How can Vodafone provide such a service in Germany?

... completely disappointed and still stuck with this service for another year ...

Re: Service unstable, connection completely unusable

Ufo36 — Mon, 23 Oct 2023 13:20:20 GMT

Our customer support can take a look at it.
For this we need personal information from you.

Please contact us via one of the following channels:
Facebook service page at vod.af/FB-Service
Twitter service page at vod.af/vfservice

Thema "Re: Service unstable, connection completely unusable" in Störungen im DSL-Netz

Service unstable, connection completely unusable

Re: Service unstable, connection completely unusable