Thema "Re: internet disconnection for 2 weeks" in Störungen im DSL-Netz

internet disconnection for 2 weeks

hahahlll — Thu, 21 Sep 2023 19:15:33 GMT

hello.

my internet is disconnected from last monday. and today is already Thursday.

I called vodafone service and they alwasys says there is a huge problem in my area (Erlangen)

soon it will be 2 weeks without internet. is it normal? I don't understand at all.

MariaK — Fri, 22 Sep 2023 08:24:39 GMT

Hello hahahlll,

Our customer support can take a look at it.

To do this, we need personal information from you.

Please contact us via one of the following channels:

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat on 0172 1217212

Thank you.

hahahlll — Fri, 22 Sep 2023 12:33:02 GMT

hello, thanks for your answer.

but I already submitted ticket

(TA0000016832206)

however it is never solved so far.

It is totally ridiculous. you know, this is 21century.

no one can imagine that 2weeks without internet at home.

how long should I wait more???