Either slow or no internet in the evenings for weeks

hbomb_here — Tue, 29 Aug 2023 16:18:58 GMT

Since late July I have been experiencing a lot of problems with the internet, which is odd because it has always been impeccable.

Right now I can't connect to the wifi at all, the router does not appear as one of the options on the list on any of my devices despite all the lights being on. I have restarted and checked the wires.

Other times this week the internet has been so slow that even at 240 pixels I can't watch a youtube video. As far as I know my contract doesn't say anything about throttling the connection in the evenings, but right now I am basically paying to have no internet. Could you please advise and rectify the problem?

Re: Either slow or no internet in the evenings for weeks

J0hann — Wed, 30 Aug 2023 18:02:30 GMT

Hello

please contact our customer service via these contact channels.

My friends will help.

BR Johann

Thema "Either slow or no internet in the evenings for weeks" in Störungen im DSL-Netz

Either slow or no internet in the evenings for weeks

Re: Either slow or no internet in the evenings for weeks