(English) My DSL is slower than usual suddenly, with no reason

Izel — Sat, 26 Aug 2023 09:39:41 GMT

Hello, I am using the limitless 250 Mbits DSL Wifi connection with a FritzBox and everything was fine for the first 2 months but now the most I can take out from it is 7Mbits and with a very high ping. You can find my speedtest on the attachment part.

What could be the problem? I am contracted with 250 Mbit package and I am not getting it at all.

Thank you

Re: (English) My DSL is slower than usual suddenly, with no reason

MariaK — Sun, 27 Aug 2023 09:47:34 GMT

Hello Izel,

we moderators no longer offer individual support here via the forum.

But we are happy to help you. For this we need personal information from you.

Please contact us via one of the following channels:

Your contact to Vodafone - Vodafone Community

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 1217212

Network Assistant: https://vod.af/DerNetzAssistentHilft1

Thank you.

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(English) My DSL is slower than usual suddenly, with no reason

Re: (English) My DSL is slower than usual suddenly, with no reason