Thema "Internet problem easybox 805" in Störungen im DSL-Netz

Internet problem easybox 805

Wafelkowo0 — Wed, 16 Nov 2022 18:40:00 GMT

Please I need someone's help. We got EasyBox 805 router but we cannot activate our router using Modem Installationscode because we don't have the Internet - the Internet's diode is still red (that means leuchtet rot). Everything is connected properly. We have DSL connection. Additionaly, the technican has canceled an appointment without any reason today. It is not fair. We can't wait one month for activation 😞

Re: Internet problem easybox 805

Michi — Fri, 18 Nov 2022 08:06:15 GMT

Hi @Wafelkowo0 ,

this would require a look into your customer data. Please contact us via the channels mentioned here:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954

Best regards

Michi