Thema "DSL Intermittent Connection" in Störungen im DSL-Netz

DSL Intermittent Connection

Divina — Thu, 30 Jun 2022 11:53:04 GMT

Apologise in advance, English is not my 1st language.
I've waited for 4 weeks for the Technician to come to my apartment to have my 1st ever internet connection here in Germany yesterday.
Technician left and I had internet but only got at least 40Mbps for 2 hours, my contract is 100Mbps. After that I have intermittent connection until now.
When I use facebook messenger and microsoft teams to have calls, I can't understand the person I am talking to because of the intermittent connection. The line is choppy.

Re: DSL Intermittent Connection

HeikeF — Fri, 01 Jul 2022 13:44:10 GMT

Hi Divina,

I´m very sorry about that. 😞

Please send us a PN with your customer-ID, the password and the link of this contract here.

Best regards

Heike