No DSL internect connection after installament . (Ticket-Nummer: TA0000015673048)

victor95 — Fri, 24 Sep 2021 09:32:35 GMT

Hello,

Ticket-Nummer: ***

PLZ: 38114

problem: there is no ineternet connection after the installment of DSL 2 days ago. Router shows no internet connection and MIC (moderm installment code ) process is alsways timeout. The Powder/DSL light on Router is alwasy flashing. Router type : box 7530

I have tried many times to reset the router to factory setting, but it still didn't work . The service people tried once remotely change something , still didn't work. I guess maybe the technican need to come to my place again to verfiy the connection.

Can someone help me with the internet connection?

thanks.

Victor

EDIT @victor95 Please do not post private data public. Kind regards Marco

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No DSL internect connection after installament . (Ticket-Nummer: TA0000015673048)