Thema "DSL registration question" in Störungen im DSL-Netz

DSL registration question

khanh — Wed, 17 Mar 2021 19:12:17 GMT

Hello,

I am a new customer. I have just registered for Vodafone DSL service via check24. I received an email from Vodafone says that I have a document to check. However, I don't have an account at Vodafone yet. I registered an account with the email I received the message. However, when I check the account's document, there is no document.

Can you help to check?

Re: DSL registration question

Andre — Fri, 19 Mar 2021 17:59:25 GMT

Hey khanh,

welcome in our family 🙂

I'm slightly irritated - did you use some tool to translate the mail? All of our mailings are german only.
Did you get mentionend personally with a xyz khanh or with a general Dear / Sir Madam?

This may be a phishing attemept. Especially if you are linked into the "my cable / mein kabel" part of mein vodafone, after you've ordered a dsl contract.
Or was it possible internet via cable? Could you please tell us the excact name of the tariff?

Cheers,
Andre