Thema "Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra" in Geräte

Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

p82LG_MK — Sun, 17 Oct 2021 06:44:54 GMT

Hello,

I have an issue when trying to remotely access my Plex server.
If I understood correctly, by setting port forwarding in the router and enabling the remote access from the PLEX Server settings, I should be able to see my media (via the PLEX app) even if I’m away from home.

My current setup is WD MyCloudEX2 Ultra + Fritzbox 6660 Cable (Fritz!OS 07.28) + Vodafone ISP.

What I did is the following:

Connected MyCloudEX2 to the Fritzbox (via ethernet) → NAS Console and services are fully accessible. Plex Server is installed as a NAS app;
Enabled remote access and set IPV6 support in the PLEX Server configuration;
Created an IPV4 + IPV6 32400 port forwarding in the Fritzbox to the same external port number;

When I try to remotely access the PLEX via MyFritz! domain → https://<my_domain_name>.myfritz.net:32400 I keep on getting “Hmm. We’re having trouble finding that site.”

IP4 Fritzbox settings → FRITZ!Box is using a DS Lite tunnel, AFTR gateway: …

Is there anything wrong I’m doing?

Thanks in advance for your time.

Kind Regards

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

RobertP — Sun, 17 Oct 2021 07:55:59 GMT

If you want to access your Plex Server via IPv6 you have to use a DYN service on your NAS and not on the Fritzbox!

You can't access your Server with the MyFritz IPv6, you have to use the NAS IPv6 - there is no Portforwarding with IPv6.

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

p82LG_MK — Sun, 17 Oct 2021 09:21:09 GMT

Hi,

thanks a lot for your feedback!

I'm not sure about your answer btw.

I don't aim to access PLEX Server via IPv6, I'd rather like to access the PLEX Server when I'm not at home and can't use my home network.

The questions are:

- Would a DynDNS solve this issue?

- Would there be any issue with the DS Lite on the Fritzbox then?

- How should I configure my WD NAS to be visibile?

Thanks in advance for your time.

Kind Regards

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

RobertP — Sun, 17 Oct 2021 10:20:10 GMT

with DS Lite the only way to access your Plex Server from outside is via IPv6

you can do this over the IPv6 address of your NAS or you register for a dyn service to access with the registered domain name

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

p82LG_MK — Sun, 17 Oct 2021 10:50:28 GMT

Hi,

OK, this is clear.

What is still unclear to me is where to register the DynDNS, on the Fritzbox or in the NAS?

Let's assume I create a No-IP hostname, where shall I enter the connection details?

If I set them in the NAS, then I need do download and run the DUC on the NAS to update che IP; if I set them at router level, theoretically the router itselft should update the hostname IP, but that's unfortunately not my case.

Sorry for all these questions, but I tried many combinations out of luck so far.

If I enter my NAS IPv6 address + PLEX port, I can get there, but from my home network only.

If I understood correctly MyFritz! system provides me with a URL I should use to get to my services from the outside. But I get nowhere when I use that URL + PLEX port?

Where's my mistake?

Just to be clearer. I'd like to use the PLEX app on my Mobile/Smart TV to watch movies even from a different network.

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

RobertP — Sun, 17 Oct 2021 11:07:02 GMT

you want to access a service on your nas, therefore it makes no sense to register for dyn on fritzbox or use myfritz

if you use myfritz url you land on the fritzbox

if you want to land on the nas you need to register for dyn from there

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

herman33 — Sun, 17 May 2026 13:34:29 GMT

This sounds like a classic DS-Lite limitation issue rather than a Plex config problem. Since your FRITZ!Box 6660 Cable is running over DS-Lite (AFTR tunnel), you don’t actually get a real public IPv4 address. That means normal IPv4 port forwarding (like 32400 for Plex) simply won’t work from the outside, even if it looks correctly configured in the router. IPv6 forwarding can work, but only if your mobile/remote network supports proper IPv6 routing to your home connection, which is often not the case. That’s why your MyFritz domain resolves but the service itself isn’t reachable. Typical solutions are: switch to a real public IPv4 (ask Vodafone for dual stack if available) use Plex Relay (slower but works without port forwarding) or set up a VPN into your home network instead of direct port forwarding So nothing looks “wrong” in your setup, it’s mostly the DS-Lite restriction causing it.

Betreff: Remote Access Issue over Fritzbox 6660 and WD MyCloudEX2 Ultra

Kurtler — Sun, 17 May 2026 13:38:25 GMT

I don't really think that will help him now, after almost five years.

That is why I am closing this old thread.

Best regards Kurt