https://forum.vodafone.de/t5/Ger%C3%A4te/esim-reactivating-problem/m-p/3281981#M255923 <P>Hello, I encountered a problem when reactivating esim after changing the device. The system prompts ‘The EID is not the same between reservation and request.‘ How can I deal with it ? Can you help unbind my eSIM profile from the old eID? Thanks!</P> Thu, 07 Aug 2025 14:49:07 GMT Jacky9520 2025-08-07T14:49:07Z https://forum.vodafone.de/t5/Ger%C3%A4te/esim-reactivating-problem/m-p/3281981#M255923 <P>Hello, I encountered a problem when reactivating esim after changing the device. The system prompts ‘The EID is not the same between reservation and request.‘ How can I deal with it ? Can you help unbind my eSIM profile from the old eID? Thanks!</P> Thu, 07 Aug 2025 14:49:07 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/esim-reactivating-problem/m-p/3281981#M255923 Jacky9520 2025-08-07T14:49:07Z https://forum.vodafone.de/t5/Ger%C3%A4te/esim-reactivating-problem/m-p/3282044#M255933 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/7870157">@Jacky9520</a></SPAN> ,</P> <P>our<A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_blank"> service</A> colleagues can also help you with the problem. Write them a message.</P> <P>best regards Ufo36<BR />&nbsp;</P> Fri, 08 Aug 2025 06:01:38 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/esim-reactivating-problem/m-p/3282044#M255933 Ufo36 2025-08-08T06:01:38Z