Thema "Betreff: Modem is faulty" in Geräte

Modem is faulty

AkhilKrishna — Wed, 02 Jul 2025 09:37:15 GMT

My Wi-Fi isn't working properly. A technician has already been on-site and determined that the problem is with the modem. Unfortunately, he didn't have a spare modem with him and advised me to create a new ticket. The problem is, however, that no technician has been able to come to my home since then – they're only trying to fix the problem over the phone. However, since it's a modem issue, we can't fix it ourselves. I believe the modem is defective and needs to be replaced. I'm requesting that a technician come back with a new modem to fix the problem as quickly as possible.

Betreff: Modem is faulty

andreasabaad — Wed, 02 Jul 2025 09:38:57 GMT

Wende dich einfach erneut an den technischen Support! Hier bist du nur in einem Kunden helfen Kunden Forum!

Betreff: Modem is faulty

Kurtler — Wed, 02 Jul 2025 13:37:39 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt