Thema "Betreff: Change to a Vodafone modem/router" in Geräte

Change to a Vodafone modem/router

Elies — Sat, 25 May 2024 13:02:00 GMT

Hello,

I just sign a Vodafone contract, and since I don't speak German well, I've took the option with my own router (kabel). I was expecting to receive everything ready but in the end nothing came just the socket on the wall, I don't even have the kabel.

Is there a way to change my contract to rent one of Vodafone station or whatever station? I'm really desperate...

Best regards,

Elies

Betreff: Change to a Vodafone modem/router

Kurtler — Sat, 25 May 2024 13:12:15 GMT

Go to your Vodafone online account and simply order the Vodafone station. Costs 2.99 €/month.

Best regards Kurt

Betreff: Change to a Vodafone modem/router

Elies — Sat, 25 May 2024 15:00:31 GMT

I tried, but sadly my contract doesn't allow me to change (this is what's written on the website)

Since I didn't activated yet my router or anything, I hope I can still change this somehow.. I have no way to get a modem.

Betreff: Change to a Vodafone modem/router

Kurtler — Sat, 25 May 2024 16:39:45 GMT

It is clear that changing the contract is not possible. But an additional booking of the Vodafone station is always possible.

Best regards Kurt

Betreff: Change to a Vodafone modem/router

Jessica1111111 — Tue, 27 Aug 2024 12:57:52 GMT

How is this possible to do? When I try to add a router option it immediately takes me to a page saying it is not possible to do

Betreff: Change to a Vodafone modem/router

Kurtler — Tue, 27 Aug 2024 13:00:26 GMT

There is no more individual support here in the forum. Support in English is available via WhatsApp

The forum is now just a customer helping customer forum.

Best regards Kurt