Thema "Betreff: slow internet on computer via router" in Geräte

slow internet on computer via router

KarlF — Wed, 12 Jun 2024 10:08:49 GMT

Hello. I have a strange problem with my cable internet.

It is slow on laptops but works fine with smartphone. I have tried speedtests with multiple laptops and with my smartphone (with mobile connection turned off and connected to wifi).

When connected via wifi...
smartphone gets download speed of 519 Mbit/s
laptop gets download speed of 13 Mbit/s. I get similar speed on 3 different laptops running chrome and similar with firefox.

when i connect smart phone to mobile network instead and do a hotspot I get...
smartphone gets download speed of 40 Mbit/s
laptop gets download speed of 35 Mbit/s.

So, what i seem to find so far is this has specifically to do with the connection of a laptop to the router. The laptops all go slow when connected o router but behave normally when connected elsewhere. The phone also gets normal fast internet speed when connected to the router.

Any idea what is happening and how to fix it? is this a router problem? something else?

This has been off and on for a year now and i already replaced the router once, which seemed to temporarily fix it. The router has an identification code: TG3442DE

Betreff: slow internet on computer via router

KarlF — Wed, 12 Jun 2024 10:11:49 GMT

Also, if i use my phone as a kind of "repeater", connected the phone to wifi and my laptop to the phone, i get high speed on the phone and improved, but still slow speed on the laptop... about 35MBit/s instead of 10 to 15 Mbit/s. I am not sure if the limit then is something with the router or the hotspot on my phone

Betreff: slow internet on computer via router

KarlF — Wed, 12 Jun 2024 10:15:22 GMT

I see that this is likely a limit on my smartphone's hotspot. in other words, there is some limiting problem specific to connecting a laptop to the router, which has been a problem with this router and the previous one. What could this problem be? Is there a solution other than going to another internet service provider?

Betreff: slow internet on computer via router

RobertP — Wed, 12 Jun 2024 10:19:36 GMT

try to disable 2,4 GHz Wifi in router settings

Betreff: slow internet on computer via router

KarlF — Wed, 12 Jun 2024 10:44:26 GMT

how do i access router settings?

Betreff: slow internet on computer via router

RobertP — Wed, 12 Jun 2024 10:51:57 GMT

described here:

https://www.vodafone.de/hilfe/router/station.html?accordion=einstellungsseite

Betreff: slow internet on computer via router

KarlF — Wed, 12 Jun 2024 11:05:51 GMT

I was able to access the settings and turned off the 2.4 GHz wifi, but that didn't change anything. any other ideas?

Betreff: slow internet on computer via router

RobertP — Wed, 12 Jun 2024 11:17:17 GMT

unfortunatelly not 😞

except switching from Vodafone Station to Fritzbox

Betreff: slow internet on computer via router

KarlF — Wed, 12 Jun 2024 16:52:35 GMT

More information... my computer's wifi does not seem to support IPv6.

Is this a problem?

Betreff: slow internet on computer via router

RobertP — Wed, 12 Jun 2024 16:59:40 GMT

then activate IPv6 in WiFi adapter settings and check results