Thema "Betreff: How to connect my own modem" in Geräte

How to connect my own modem

Manä7 — Fri, 28 Jul 2023 19:59:54 GMT

I begin to contract from the day before yesterday.
I do not know how to connect my own modem.(Fritz box6660)

Please tell me how to activate appliances.

To whom may I email?

I cannot call a telephone because

I cannot speak german language.

I called once, but they couldn't get through to me in my poor English.

Or should I give up the connection and cancel the contract?

Could anyone give me some advise?

@Manä7 Post moved to the appropriate board.

Betreff: How to connect my own modem

HausHelene — Fri, 28 Jul 2023 20:25:23 GMT

Which state you are come from?

Betreff: How to connect my own modem

Manä7 — Sat, 29 Jul 2023 05:33:26 GMT

Thank you for your reply.
I came from Asian country for business.

I understand the biggest problem is that I can't speak German, even though I started living in Germany.

Betreff: How to connect my own modem

RobertP — Sat, 29 Jul 2023 07:34:07 GMT

in which federal state do you live

Betreff: How to connect my own modem

Manä7 — Sat, 29 Jul 2023 08:20:54 GMT

Thank you for your reply in English
I live in Noordrhien-Westfalen.

I did some Googling, it is stated it is acceptable by telephone in NRW.

I'd like to know if there's any other way.

Betreff: How to connect my own modem

RobertP — Sat, 29 Jul 2023 08:34:49 GMT

try Facebook or Twitter

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

Betreff: How to connect my own modem

Manä7 — Sun, 30 Jul 2023 12:24:43 GMT

Your link was very helpful.
My problem has been solved. Successful internet connection. Thank you so much for your help.

I installed WhatsApp and contacted them. At first it was an automatic response from Tobi. I had already tried SMS messages, so it was the same response. When I continued the dialogue with Tobi on WhatsApp, the service team was summoned. Service team gave me messages.