Returning Broken Router

YK51 — Sat, 22 Jul 2023 21:54:44 GMT

Hello, I'm sorry for English, my German is not good.

So, the router is broken and I want to return it. I have my own Modem, so I am planning to use this one instead.

I've been to 'Widerruf, Retoure und Gerätetausch', clicked 'Hier geht's zum Retouren-Portal' and 'Andere Bundesländer' and from there, I don't know what to do. Am I supposed to be clicking on 'Gerät zurücksenden: Ich wurde darüber Informiert, mein Gerät zurückzusenden' even though I was not told to return it?

Also, I have taken over the contract from former tenant of my current apartment. There are many cables and I am not sure if every single one of them belongs to Vodafone or not as all of them don't fit in the router's box. I have attached the jpg on this post., would be great if you could take a look at it.

In case you need to know:
I have: Kabelrouter mit WLAN-Option CH7466CE

Tarif: Red Internet & Phone 1000 Cable
State: Rheindland-Pfalz

Would be great if anyone could help me with these matters,
Thank you

Betreff: Returning Broken Router

Kurtler — Sun, 23 Jul 2023 07:39:41 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Best regards Kurt

Betreff: Returning Broken Router

YK51 — Sun, 23 Jul 2023 10:04:04 GMT

Okay, thank you for letting me know!

Betreff: Returning Broken Router

Kurtler — Sun, 23 Jul 2023 18:33:34 GMT

Then I close the thread.

Best regards Kurt

Thema "Betreff: Returning Broken Router" in Geräte

Returning Broken Router

Betreff: Returning Broken Router

Betreff: Returning Broken Router

Betreff: Returning Broken Router