Router Update or Exchange

AlkareemJad — Wed, 07 Jun 2023 13:50:06 GMT

Hello
I have a problem with my router, I think the router is faulty, I can't modify the router settings, even when modified the router doesn't save the inputs. The router has an up to date firmware.

It can't be connected to Vodafone Super Connect App and I can't get benefit of the Super WLand feature.

I resetted the router many times and still the same problem, I can't change my Wlan password because the router doesn't save my inputs.

I want to change my router and get another one.

Betreff: Router Update or Exchange

Peter_Co — Wed, 07 Jun 2023 20:02:28 GMT

Did you make a complete reset - keeping the button pressed for 20 seconds?

If that doesn't help you need to contact support - this here is a customer-to-customer forum only, individual support is not available here. For support in English use the Twitter or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

Thema "Betreff: Router Update or Exchange" in Geräte

Router Update or Exchange

Betreff: Router Update or Exchange