https://forum.vodafone.de/t5/Ger%C3%A4te/Problem-installing-router-in-new-apartment/m-p/3062370#M225536 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I have a problem installing new router after moving to a new apartment on 01.04.2023.&nbsp;</P><P>&nbsp;</P><P>The available kabel port in the apartment doesn't have data output. It has only two outputs like in attached photo.</P><P>&nbsp;</P><P>According to the installation guide, I need a "Multimedia-Dosenadapter", but I didn't receive this adapter with the router.</P><P><BR />Appreciate your help with this issue.&nbsp;</P><P>&nbsp;</P><P>Best Regards,&nbsp;</P><P>Sameh Manaa&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20230401_120252 (1).jpg" style="width: 999px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/146832i2BF8C15160FDE31F/image-size/large?v=v2&amp;px=999" role="button" title="20230401_120252 (1).jpg" alt="20230401_120252 (1).jpg" /></span></P><P>&nbsp;</P> Sat, 01 Apr 2023 10:08:04 GMT Manaa 2023-04-01T10:08:04Z https://forum.vodafone.de/t5/Ger%C3%A4te/Problem-installing-router-in-new-apartment/m-p/3062370#M225536 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I have a problem installing new router after moving to a new apartment on 01.04.2023.&nbsp;</P><P>&nbsp;</P><P>The available kabel port in the apartment doesn't have data output. It has only two outputs like in attached photo.</P><P>&nbsp;</P><P>According to the installation guide, I need a "Multimedia-Dosenadapter", but I didn't receive this adapter with the router.</P><P><BR />Appreciate your help with this issue.&nbsp;</P><P>&nbsp;</P><P>Best Regards,&nbsp;</P><P>Sameh Manaa&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20230401_120252 (1).jpg" style="width: 999px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/146832i2BF8C15160FDE31F/image-size/large?v=v2&amp;px=999" role="button" title="20230401_120252 (1).jpg" alt="20230401_120252 (1).jpg" /></span></P><P>&nbsp;</P> Sat, 01 Apr 2023 10:08:04 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/Problem-installing-router-in-new-apartment/m-p/3062370#M225536 Manaa 2023-04-01T10:08:04Z https://forum.vodafone.de/t5/Ger%C3%A4te/Problem-installing-router-in-new-apartment/m-p/3062422#M225548 <P>Contact support (for english use Facebook or Twitter) with the topic "self-installation failed". VF will send a technician to install a new outlet at no cost.</P> Sat, 01 Apr 2023 13:38:39 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/Problem-installing-router-in-new-apartment/m-p/3062422#M225548 Peter_Co 2023-04-01T13:38:39Z