Thema "My router is lost" in Geräte

My router is lost

mhmtnder — Mon, 31 Oct 2022 20:53:44 GMT

Hello!

I have recently started my contract for Kabel in BW. My router was not received by me due to wrong address and it was sent back to vodafone. However, in myvodafone page it's shown as received and installed. My service already started today so I'm paying for something that I didn't receive. As I work from home, I urgently need my router.

customer no ***

Edit: customer no deleted. Lars

Betreff: My router is lost

natas666 — Mon, 31 Oct 2022 18:16:48 GMT

u will have 2 contact the support !

otherwise the router won't be send out 2 u again !

Betreff: My router is lost

mhmtnder — Tue, 08 Nov 2022 10:50:51 GMT

Update: I got my router after 30 calls. Terrible customer service. Will cancel my contract.