Multimedia socket adapter doesn't fit the socket

lakatar — Fri, 06 May 2022 18:40:32 GMT

Hello, I'm writing here after spending more than one hour unsuccessfully trying to speak with an English speaking agent.

The problem is that the multimedia adapter I received doesn't fit any of my home sockets (please see attachment). How can I sort this out? I'm really lost & frustrated so I'd appreciate any help.

Betreff: Multimedia socket adapter doesn't fit the socket

Menne99 — Sat, 07 May 2022 08:35:58 GMT

Call the Hotline , and say, Selfinstall failed, you need a Technican to change the Socket .

0800 172 1212 Service Hotline

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Multimedia socket adapter doesn't fit the socket

Betreff: Multimedia socket adapter doesn't fit the socket