https://forum.vodafone.de/t5/Ger%C3%A4te/New-Contract-with-No-Internet/m-p/2866221#M203276 <P>Hi,</P><P>&nbsp;</P><P>I have moved to Germany and order vodafone internet cabel connection.</P><P>I received my cabel router from DHL on&nbsp;<SPAN>Saturday 12 February 2022.&nbsp;I set up the vodafone station as mentioned, but my internet light is still flashing red. Even I tried the toubleshooting method given by vodafone but it didn't help. Tried calling hotline number but all in German so didn't succeed even there.</SPAN></P><P><SPAN>Somehow after few days I was able to get in contact with somebody who can speak English over the helpline. He filed a complaint for me and I received an appointment for 22 February 2022, but before my appointment I received an email that my contract is cancelled.</SPAN></P><P>&nbsp;</P><P><SPAN>Can someone here please help me with what is going on? How can my contract get cancel automatically?</SPAN></P><P><SPAN>How can I get my internet working?</SPAN></P><P><SPAN>I am here in my apartment with home office, and without internet I am having a lot of troubles with my office work as well.</SPAN></P> Mon, 21 Feb 2022 09:10:36 GMT Hassan1995 2022-02-21T09:10:36Z https://forum.vodafone.de/t5/Ger%C3%A4te/New-Contract-with-No-Internet/m-p/2866221#M203276 <P>Hi,</P><P>&nbsp;</P><P>I have moved to Germany and order vodafone internet cabel connection.</P><P>I received my cabel router from DHL on&nbsp;<SPAN>Saturday 12 February 2022.&nbsp;I set up the vodafone station as mentioned, but my internet light is still flashing red. Even I tried the toubleshooting method given by vodafone but it didn't help. Tried calling hotline number but all in German so didn't succeed even there.</SPAN></P><P><SPAN>Somehow after few days I was able to get in contact with somebody who can speak English over the helpline. He filed a complaint for me and I received an appointment for 22 February 2022, but before my appointment I received an email that my contract is cancelled.</SPAN></P><P>&nbsp;</P><P><SPAN>Can someone here please help me with what is going on? How can my contract get cancel automatically?</SPAN></P><P><SPAN>How can I get my internet working?</SPAN></P><P><SPAN>I am here in my apartment with home office, and without internet I am having a lot of troubles with my office work as well.</SPAN></P> Mon, 21 Feb 2022 09:10:36 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/New-Contract-with-No-Internet/m-p/2866221#M203276 Hassan1995 2022-02-21T09:10:36Z https://forum.vodafone.de/t5/Ger%C3%A4te/New-Contract-with-No-Internet/m-p/2868908#M203549 <DIV style="font-family:Vodafone;font-size:13.5pt;color:#000000;"><P><SPAN>Hi Hassan1995,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>is the connection running in the meantime? Which German state do you come from?</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Best regards</SPAN></P><P><SPAN>Lars</SPAN></P></DIV> Wed, 23 Feb 2022 17:11:49 GMT https://forum.vodafone.de/t5/Ger%C3%A4te/New-Contract-with-No-Internet/m-p/2868908#M203549 Lars 2022-02-23T17:11:49Z