Thema "Re: Turning off the bridge-mode" in Geräte

Turning off the bridge-mode

zeros0121 — Wed, 16 Feb 2022 09:20:32 GMT

Hi,

A few days ago, I changed my contract from Red Internet & Phone 50 Cable to Eazy 40.

With this new contract, I keep using the same modem that vodafone provided me, which is CGA4233DE.

This new contract, however, comes with 5g wifi but I can't access to the modem configuration.

I think this is because I've activated the bridge-mode when I was using Red Internet & Phone 50 Cable. This was to use my own wifi router and VPN.

Now, when I go to the interent setting page, it gives me the following error:

Lieber Kunde ein Fehler ist aufgetreten.

Wir kümmern uns bereits um die Behebung. Sollte diese Meldung länger als zwei Tage sichtbar sein, wendest Du Dich bitte an unsere kostenlose Service Hotline 0800-27 87 000*.

The access to 192.168.0.1 is also denied because of, i think, the bridge-mode being activated.

I'd really appreciate any help.

Best,

Betreff: Turning off the bridge-mode

RobertP — Wed, 16 Feb 2022 09:25:50 GMT

@zeros0121 schrieb:
A few days ago, I changed my contract from Red Internet & Phone 50 Cable to Eazy 40.
With this new contract, I keep using the same modem that vodafone provided me, which is CGA4233DE.

I wonder why you did not receive a new router from eazy

Betreff: Turning off the bridge-mode

zeros0121 — Wed, 16 Feb 2022 09:34:05 GMT

In the contract, it says I'll still be using the same modem.

I don't know why they do it this way, but it saved me some chores because I don't have to ship it back to vodafone.

On my vodafone account page, it also states that my current contract is eazy 40.

It seems to me eazy.de is just another product line in vodafone.

Re: Turning off the bridge-mode

Tobias — Sat, 19 Feb 2022 17:52:31 GMT

Hi @zeros0121,

welcome to our community, can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

Re: Turning off the bridge-mode

zeros0121 — Tue, 22 Feb 2022 11:05:34 GMT

Hi Tobias

I already contacted eazy.de and turned off the bridge mode.

Thanks anyways 🙂

Best,

Re: Turning off the bridge-mode

Jana478 — Fri, 25 Feb 2022 07:51:12 GMT

Hey zeros0121,

great, if it works now.

I'll close the post here then. All the best for you.

Many greetings

Jana