Router reboots spontaneously

käsebeutel — Wed, 16 Feb 2022 07:46:32 GMT

Hello team,

For the last 5 days, my modem/router (Vodafone Station TG3442DE) has been rebooting randomly at least several times each day. Already this morning between 6am and 9am it has rebooted I think 3 times. This prevents work from home, streaming, and is unacceptable.

I have tried using Tobi assistant with no success. So I think this is not a connection problem but a modem/router problem. I have tried resets, etc., with no success.

What are next steps to get a new modem/router?

Thank you.

Re: Router reboots spontaneously

Tobias — Sat, 19 Feb 2022 17:05:15 GMT

Hello @käsebeutel,

i can gladly take a look at the connection 🙂 Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

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Router reboots spontaneously

Re: Router reboots spontaneously