Thema "Re: Fritzbox registration online" in Geräte

Fritzbox registration online

root0 — Sat, 27 Nov 2021 19:48:03 GMT

Hello

I recently moved to Deutchland and unfortunately speak only English and Russian

I ordered Fritzbox Cable from Vodafone and connected it properly as in user manual

My location is in Baden-Württemberg. As I understand I should register my Modem via Hotline using serial number and MAC address but I cannot understand IVR menu on 0221 46619 100 ((
Is it possible to register it online for example?

Betreff: Fritzbox registration online

Torsten — Sun, 28 Nov 2021 00:12:10 GMT

You do not have to activate a Fritzbox Cable supplied by Vodafone, it is activated automatically when it is connected to the cable network and the electricity.

Betreff: Fritzbox registration online

root0 — Sun, 28 Nov 2021 09:06:50 GMT

Thank U! Not sure but I read somewhere on this site that if customer is in Baden-Württemberg ( I live in Mannheim ) Fritzbox should be registered using Serial number and MAC address via Hotline

Betreff: Fritzbox registration online

RobertP — Sun, 28 Nov 2021 11:00:11 GMT

no, only if you buy your own Fritzbox in an electronic market

Betreff: Fritzbox registration online

root0 — Sun, 28 Nov 2021 11:04:38 GMT

Hmm. I bought it oficially from Vodafone

Cable indicator is blinking I thought may be there is some registrations issues. When I open Cable-Channels I see some line settings got from Provider
So as I understand it is connection problem (may be physical) . So what is my next step?

Betreff: Fritzbox registration online

Torsten — Sat, 04 Dec 2021 13:15:14 GMT

At Vodafone you cannot buy the Fritzbox, which is only available for rent if the paid Homebox option is booked. When the contract ends or the option is canceled, the box must be returned.
Regarding your problem: Either you report to customer service (hotline [only in German !], Social Media Support on Facebook, Twitter or WhatsApp or wait a few days for a mod to report) and report that the self-installation has failed.

Re: Fritzbox registration online

R4mona — Thu, 02 Dec 2021 08:43:13 GMT

Good morning root0,

sorry to keep you waiting.

Is your request still current? If yes, please send me a private message with the following data: Customer number, name, address, date of birth, state and current mobile phone number.

Please report back here as soon as the message is out. Then we will start an error analysis together.

Many greetings

R4mona