Thema "Re: DHL send my DSL router back" in Geräte

DHL send my DSL router back

IvanBritto — Wed, 29 Sep 2021 15:13:02 GMT

I gave my work address to get my router and DHL could not deliver, but I was here the whole day. The router was send back and now I have my connection, but I don't have the DSL router.

How can I get the router as fast as possibel, Is possibel to get it in a store close to me ?

Re: DHL send my DSL router back

Norman — Thu, 30 Sep 2021 08:33:08 GMT

Hey IvanBritto,

i'm sorry that the router was not delivered as planned. 😞

You can call us and my collegues will send you the router again. Did you try this?

It's not possible to get one in our shops.

Best regards

Norman

Re: DHL send my DSL router back

IvanBritto — Thu, 30 Sep 2021 12:26:30 GMT

Yes, I tried, but it is in German and I cloud not undertand right. I couldn't find any other way to communicate with you, no email, no real chat (only that stupid bot).

I'm regreting to have cotracted Vodafone already.

Best Regards

Re: DHL send my DSL router back

Norman — Fri, 01 Oct 2021 15:09:53 GMT

Okay. I understand. Sorry, that you could not reach us.

Just send me a private message with your personal data.

Best regards

Norman

Betreff: DHL send my DSL router back

Ponyu — Tue, 04 Oct 2022 13:12:52 GMT

Hi there,

I have also encountered the same problem, DHL sent my router back to Vodafone and I could not find a way to tell Vodafone to send it again. Could someone help me please?

Betreff: DHL send my DSL router back

MasterScorpion — Tue, 04 Oct 2022 13:16:20 GMT

English Support is on FB or Twitter.

Betreff: DHL send my DSL router back

Ponyu — Tue, 04 Oct 2022 13:21:12 GMT

Thank you, I will try that. I actually sent a PN to the staff who replied above but got replied that I need to post publicly first, so here I am