False charges as Security Package

Ankit_bende — Tue, 18 Apr 2023 06:28:32 GMT

Hi,

I am a Vodafone fiber internet customer with a contract for 2 years. In my contract I had only subscribed for internet without any security packages. But since last month I have been charged extra for Security package which I had never subscribed for. This is really not fair. I have been trying to cancel the security package but I don't find any option in MeinVodafone.

I request you to kindly help me canceling the security package and also initiate refund for the falsely charged amount for security package for the last month.

Thanks and regards,

Ankit

Re: False charges as Security Package

Thomas — Wed, 19 Apr 2023 06:39:44 GMT

Hi Ankit_bende,

please contact us via our alternative contact channels. We can certainly help you.

Regards

Thomas

Thema "False charges as Security Package" in Glasfaser: Tarife & Rechnung

False charges as Security Package

Re: False charges as Security Package