Contract change from GigaCube to DSL due to relocation

paninairyna — Fri, 08 Mar 2024 11:16:10 GMT

Hello!

After the relocation I changed the contract from GigaCube mobile funk to DSL, because Mobilfunk was working very badly and did not provide the good internet connection. Vodafone Operator in telephone call told me, that I am just switching from one contract to another, and do not have to pay twice for both contracts. Now I see that both contracts are active and I receive/pay the invoices for both contracts. However from May 2023 I do not use GigaCube anymore.

I kindly ask you to confirm, that Vodafone will return money which are withdrawn from my bank account for Gigacube contract.

Please, contact me to clarify the situation

Thanks and best regards,

Iryna

Re: Contract change from GigaCube to DSL due to relocation

J0hann — Mon, 11 Mar 2024 10:10:26 GMT

Hallo @paninairyna,

please contact our customer service via these contact channels.

My friends will have a look into your customer account.

BR J0hann

Thema "Contract change from GigaCube to DSL due to relocation" in GigaCube

Contract change from GigaCube to DSL due to relocation

Re: Contract change from GigaCube to DSL due to relocation