Thema "Betreff: 71034 Böblingen extrem langsames Netz / GigaCube" in GigaCube

71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Wed, 28 Dec 2022 08:48:05 GMT

Hallo,

wir haben seit gestern nur noch eine sehr geringe Leistung des GigaCube (und dementsprechend auch des Mobilfunknetzes)

Standort: 71034, Böblingen

Könnt ihr sagen, was da los ist?

Und wie lange?

Danke!

Betreff um PLZ/Ort ergänzt (akoch)

Betreff: Heist extrem langsames Netz / GigaCube

akoch — Tue, 27 Dec 2022 13:12:10 GMT

@pvgua

Meinst du in Heist (laut Betreff) oder in 71034 Böblingen?

Bitte mal Straße dazu nennen.

Wenn möglich auch die Cell ID >> https://forum.vodafone.de/t5/GigaCube/Angaben-bei-St%C3%B6rungen-Problemen-mit-GigaCubes/td-p/1992307/jump-to/first-unread-message

71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Wed, 28 Dec 2022 08:48:22 GMT

Leonardo Da Vinci Platz 1

Böblingen, 71034

Germany

Leider, kann ich das Cellid nicht ansehen.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

akoch — Wed, 28 Dec 2022 08:52:59 GMT

@pvgua

Schwer zu sagen welche LTE Zelle du da genau empfängst.

Ich habe die in Frage kommenden geprüft aber keine Probleme erkennen können.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Fri, 30 Dec 2022 18:53:44 GMT

I logged into the gigacub, opened the diagnostics section, launched ping to the google.com- everything is OK. I started traceroute, everything is fine too. But when I try to download sites from my phone or laptop connected to the gigacub via wifi, the download wheel spins for a very long time and then shows a timeout error. On the gigacub itself, it shows that there is a connection, but the speed is 20kb / s. Once again I tell you - my month155GB package did not connect at maximum speed. My CellID is 18201109
Sorry for the English but I can't describe this all auf Deutsch. 😉

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Fri, 30 Dec 2022 18:57:45 GMT

Here is my monthly package. He is active but not in reall.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

akoch — Mon, 02 Jan 2023 09:39:22 GMT

@pvgua

I can't see any problems at this cell id you posted.

Maybe it make more sense if you contact one of the known links to create a ticket to check more details:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Tue, 03 Jan 2023 17:08:20 GMT

Your TOBY is the dumbest bot ever. I have already applied there - no result. How can be everything fine if the speed is 35kb/s?
I connected different phones via Wi-Fi, I also connected the laptop with a cable and via Wi-Fi, sites did not load.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Wed, 04 Jan 2023 15:03:29 GMT

An employee of your company named Heike helped me, he just restarted my monthly package and everything worked. Thanks to him. And you simply did not want to understand the reason, although I myself pointed it out to you and did not want to do anything. Terrible service.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

pvgua — Wed, 04 Jan 2023 15:04:20 GMT

The issue has resolved.

Betreff: 71034 Böblingen extrem langsames Netz / GigaCube

akoch — Wed, 04 Jan 2023 15:27:21 GMT

@pvgua

Because the issue is solved > thread closed.