Thema "Re: GigaCube change tariff" in GigaCube

GigaCube change tariff

SimonSI — Mon, 18 Oct 2021 13:14:38 GMT

Hi!
How can I change my GigaCube tariff? I purchased it last winter while my Vodafone cable was out for several days and now I pay 40 EUR/month just for keeping it. I mean I do use it once in a month or two when cable internet is down, but I'd like to pay for it only when I use it for example or at least get a cheaper plan. But I can't find the contract for it in my online client space, I see only cable one there. Could someone help me please here? Thanks!

Re: GigaCube change tariff

DanyG — Tue, 19 Oct 2021 11:57:54 GMT

Hi SimonSI,

if you decide for a contract, you accept the conditions for at least 24 months. So a downgrade is regularly possible after the contract with this price plan ran for 2 years.

Let's see what's possbile for you. Please send me a private message with your phone or customer number and the customer password (alternatively name, address and birth date).

BR,

Dany