Thema "Re: Sim Card Not Delivered" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Sim Card Not Delivered

Emred — Thu, 14 Oct 2021 12:55:54 GMT

Hello,

I applied for the CallYa sim card in 4th of October and still not received it.

A week ago I had an e-mail saying that it will be delivered in 2 days but it never delivered.

I don't think there is a problem with my letterbox because I can receive other mails flawlessly.

Could you help me to solve the problem?

I need a sim card. Thanks.

NeNa — Fri, 15 Oct 2021 08:07:33 GMT

Hello @Emred,

I will gladly check what I can do for you.

Please send me a PN with the following information:

Kind regards, NeNa

bassemlawendy — Mon, 18 Oct 2021 08:22:57 GMT

I have the same issue ... also there no way to track the new SIM and no one could support me with such info!!

Torsten — Tue, 19 Oct 2021 17:21:07 GMT

There is no tracking when sending SIM cards, as this is done by standard letter.

@bassemlawendy In your own thread you have already been asked by a mod to send your data via PM. Have you already done that?

bassemlawendy — Tue, 19 Oct 2021 17:36:33 GMT

@Torsten
Yes, and no reply yet

Emred — Mon, 25 Oct 2021 08:54:03 GMT

Before seeing your answer, I bought a sim-card from the grocery shop thank you.

HeikeF — Tue, 26 Oct 2021 16:06:25 GMT

Hi Emred,

ok, thx for your answer. 🙂

Can I close this thread now?

Kind regards

Heike

Emred — Tue, 26 Oct 2021 18:26:15 GMT

Sure.

HeikeF — Wed, 27 Oct 2021 13:05:06 GMT

Hi Emred,

thank you for your quick answer. 🙂

Since the concern is resolved I'll close here.

Have a nice day and best regards

Heike