Thema "Lost SIM card" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Lost SIM card

Gelöschter User — Mon, 05 Jul 2021 17:39:25 GMT

Sorry I don't really speak German. I lost my Vodafone CallYa SIM card. I want to get a replacement SIM card however I'm not in Germany and won't be able to return for many months. Can the SIM card be sent overseas (doesn't seem to be possible to use a foreign address)?

I already ordered a replacement SIM card using the address of a mail forwarding service in Germany, however they told me they can't accept SIM cards, so I would like to cancel this order if possible (maybe it has already gone through).

Betreff: Lost SIM card

reneromann — Mon, 05 Jul 2021 23:56:55 GMT

I doubt Vodafone will send the SIM card overseas.

And usually the SIM card is sent to the address that is registered in your account and not to any address that you may choose - as it may be a fraudulent request...

Re: Lost SIM card

Conzi01 — Tue, 06 Jul 2021 07:29:33 GMT

Hi @Gelöschter User,

card exchange abroad is possible. I will be happy to look at the status of the exchange already made.

Please send me the relevant phone number and your customer password with link from this thread via PN Please also write the delivery address.

Regards,

Conzi01