https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Top-up-lost/m-p/3282241#M116073 <P>I paid for my top up but it was not added to my balance although it was tsken from my bank account. How can I solve the problem?</P> Sat, 09 Aug 2025 12:04:52 GMT Niyusha 2025-08-09T12:04:52Z https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Top-up-lost/m-p/3282241#M116073 <P>I paid for my top up but it was not added to my balance although it was tsken from my bank account. How can I solve the problem?</P> Sat, 09 Aug 2025 12:04:52 GMT https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Top-up-lost/m-p/3282241#M116073 Niyusha 2025-08-09T12:04:52Z https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Top-up-lost/m-p/3282313#M116075 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/7871781">@Niyusha</a></SPAN> ,</P> <P>please write a message to the <A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_blank">service</A> and show them your bank proof.</P> <P>best regards Ufo36<BR />&nbsp;</P> Sun, 10 Aug 2025 05:54:40 GMT https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Top-up-lost/m-p/3282313#M116075 Ufo36 2025-08-10T05:54:40Z